Take 5 Oil Change

Update - now 4 stars: I realize that Honda recommends synthetic for cars made after 2010 so I will accept that this is what was recommended. My apologies as I don't think this was the fault of the employee doing the transaction. I give it a 4 for friendliness and the little extras of giving out water and cleaning the windshield. I do think it's slightly deceptive to give a coupon but then add a $4 service fee that is never mentioned other than when I asked and was shown the bottom line on a poster. Thank you for responding. I drive a 2010 Honda and was told I had to get the premium full synthetic oil because my car didn’t qualify for the standard oil change. WHAT?! I’ve gotten standard oil changes for 13 years. However, they had already started the oil change when she told me this. She offered me a coupon which I accepted. However, when the total was said, it didn’t add up. That’s when she pointed to the very bottom line, in small print, at the bottom of the poster that says $3.99 service fee charged on every transaction. I will never have my oil changed there again.

I had hands down the best service while there. I think Marshall could tell it’s been a while since I took my Jeep in. I needed new filters and windshield wipers, and an inspection along with my oil change. He got me deals and most of the things needed and I was in and out super quick, which is nice with an impatient kid in the back seat.

The staff (girls and guys) were very nice. I asked for them to check my power steering fluid, which they did. They also noticed my coolant was low and filled it up too. It is past time for an oil change, but I couldn't do it that day, so they gave me a $20 off coupon that I can use next payday. They didn't even charge me. I always go to the same location (Quaker by Whataburger n Walmart) and always receive great service. They are my "go to place" for all the services they offer.